Refund policy
Returns
From the moment you place your order with us, you have the right to cancel.
You have 14 days to return the purchased items in the same condition to receive a full refund or an exchange for another item instead in store to the same value. Return your item for free by bringing the item back to Harvey's the Jewellers Middleton shop with receipt of purchase. If an item does not fit, we can adjust/remake the item free of charge for you.
We use Royal Mail to despatch your beautiful Jewellery both within the UK and internationally. All deliveries are tracked and insured in transit and will require a signature upon receipt of the delivery to ensure your Jewellery arrives in perfect condition.
Once the order is despatched we will email you to let you know and provide the tracking number, so you can keep updated with its progress to your shipping address. All orders are despatched within 3 working days.